Privacy Policy of Viverius Institute for Development of Digital Health

Effective Date: 28.2.2024

Introduction

At Viverius Institute for Development of Digital Health, with our base in Slovenia and operations across Europe, we dedicate ourselves to advancing healthcare through digital innovation. We are a non-profit R&D organization and our commitment spans from providing cutting-edge consultation services and bespoke development solutions to offering tailored educational programs. This Privacy Policy is crafted to explain our dedication and approach to protecting personal data, explaining in detail our practices and your rights as a user.

Scope of Services and Data Collection

Services Offered:

• Consultation Services: Expert advice and insights in the realm of healthcare data, interoperability, and analytics.

• Development Solutions: Custom development services tailored to healthcare organizations' needs, emphasizing digital health advancements.

• Educational Programs: Comprehensive online courses and workshops designed for healthcare professionals, leveraging platforms like Thinkific to deliver content.

Data Collection:

To facilitate these services, we collect personal data that varies by the nature of engagement:

• Contact Information: Essential for communication, account management, and service delivery.

• Professional Details: Including specializations, to tailor our services and content appropriately.

• Financial Information: For processing payments securely through Stripe, ensuring transactions are handled with utmost security.

• Engagement and Usage Data: To enhance our services, we analyze how our applications and websites are used, aiming to continuously improve.

Why We Collect Data

Our primary goal in collecting personal data is to provide a personalized, efficient, and secure experience. From customizing educational content to ensuring secure payment transactions, each piece of information serves a purpose in enhancing our offerings. We use your data to:

• Identify and Authenticate: Confirm your identity to provide access to our services.

• Improve and Customize Services: Tailor our consultation, development, and educational offerings to meet your needs.

• Secure Transactions: Process payments with transparency and security, entrusting financial data to Stripe.

• Communicate Effectively: Send important account-related emails and, with your consent, inform you of new features or services.

How We Protect Your Data

Security Measures:

Adopting a holistic approach to data security, we employ advanced measures including:

• Encryption: Utilizing SSL encryption to protect data in transit.

• Access Controls: Restricting data access to authorised personnel, bound by confidentiality agreements, and enforced 2FA wherever possible.

• Regular Audits: Conducting security reviews to identify and remediate potential vulnerabilities.

Data Sharing and Third-Party Services:

We engage with trusted third-party services to enhance our offerings, including cloud storage providers (Google Cloud, AWS, Microsoft Cloud), Thinkific, Sender, Stripe, Baserow, PiwikPro and G4A. These partners are vetted for compliance with GDPR and other privacy regulations, ensuring your data is handled responsibly. Their respective privacy policies can be found on their websites.

User Rights and Access

In line with GDPR, you are afforded comprehensive rights over your data, including:

• Access and Rectification: You can view and update your data at any time.

• Deletion: Request the removal of your personal data from our systems.

• Withdraw Consent: Change your mind about consent provided for specific uses of your data.

• Data Portability: Obtain a copy of your data in a standard format.

Transparency and Communication

We pledge to communicate any changes to our Privacy Policy clearly and promptly. Updates will be posted on our website and, for significant changes, communicated directly.

Engagement and Feedback

Your trust is paramount. We welcome feedback on our privacy practices and are committed to addressing any concerns. Contact us via:

• Email: info@viverius.com

• Physical Address: Na Fari 2, 2391 Prevalje, Slovenia

Comprehensive Assurance

This policy reflects our commitment not just to comply with regulations but to exceed them, ensuring your data is not only protected but also respected. As we evolve, so too will our practices, always with your privacy at the forefront of our minds.